Privacy Policy
Last updated: 4 November 2026. Unverified operational details are identified below and require confirmation by the business.
1. Who we are
The website craftsmans.co.uk identifies its operator in the footer as Craftsman’s Building Management Ltd, trading as Craftsmans. The business offers property maintenance, general building, renovations and commercial building services. Contact address: Unit 10, Heatons Street, Leyland PR25 2ZH. Email: steve.b@craftsmans.eu; telephone 07827 857703; or use the contact form. A company number and separate registered-office address were not established in this review and should be confirmed by the operator.
2. Information you provide
Our Contact form asks for your name, email address, telephone number, chosen service and message. We receive the information you choose to send when requesting a quote or discussing a project, and correspondence needed to answer you. Project details may identify contacts or people at a site. Please only send information relevant to your enquiry and avoid unnecessary sensitive personal information.
3. Website and technical information
Website requests involve technical information such as IP addresses and browser requests needed to deliver the site. Hosting log fields and retention require owner verification. WordPress, Elementor, a GDPR Cookie Compliance script and a Google Maps embed on the Contact page were identified. No external analytics script was identified in the inspected homepage script list; that limited observation does not establish the absence of tracking elsewhere. See our Cookie Policy.
4. How we use information
We use contact and enquiry information to respond, discuss requirements and prepare quotations. If an enquiry becomes a project, relevant correspondence can be needed to arrange and administer the work. Further customer, workforce or other processing beyond these website enquiries requires its own appropriate privacy information. This notice does not assume online sales, a newsletter or customer accounts that were not established in the website review.
5. Lawful bases
For an individual enquiring about their own contract, responding and preparing a quote may be necessary to take steps at their request before a contract, or to perform a contract. For contacts representing a business, our legitimate interest is managing business enquiries and relationships; this requires consideration of the contact’s rights and interests. Applicable legal record-keeping duties provide a legal-obligation basis where they apply. Where optional technologies require consent, that consent must be obtained separately; this policy does not obtain it.
6. Who may handle information
The website uses WordPress and Elementor forms in the Freedom Search hosting environment. Website hosting, administration and email delivery involve relevant service providers. The full processor list, form delivery destinations and any onward disclosure require owner confirmation. We have not assumed particular accounting, payment, advertising or mailing-list providers. Contact us if you need details relevant to your enquiry.
7. Overseas processing
The Contact page embeds Google Maps, a third-party service which may involve processing by Google, including internationally. The complete supplier list, processing locations, any restricted transfers and safeguards require owner verification. No assurance is made that all processing remains in the UK. Contact us for current information relevant to your enquiry.
8. Retention
A verified retention schedule has not been supplied for this review. Relevant criteria include whether an enquiry remains active, whether it becomes a project, ongoing support, applicable legal record-keeping duties and the need to establish, exercise or defend legal claims. Exact periods for enquiry messages, submissions, customer correspondence, logs and backups need confirmation by the owner. Please contact us to ask about retention of your information.
9. Security and your information
Please take care with the personal information and project material you submit through forms or email. No online transmission or storage system can be guaranteed completely secure. This notice makes no claim of independently audited controls or certifications. Contact us promptly if you believe information about you has been disclosed incorrectly or a website issue has affected you.
10. Your rights
Subject to the circumstances and legal conditions, you can request access, correction, erasure, restriction and portability. You can object to processing based on legitimate interests and object to direct marketing at any time. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. Contact us using section 1; proportionate identity verification may be necessary. We normally respond within one month, subject to lawful extensions and exceptions.
11. Cookies and external websites
Our Cookie Policy describes the technologies identified and audit limits. The Contact page contains Google Maps. External social and WhatsApp links have their own privacy practices when visited; a link does not by itself prove automatic transmission before it is used. Consent behaviour and storage blocking remain to be verified.
12. Questions, complaints and changes
For questions or rights requests, contact Craftsman’s Building Management Ltd at Unit 10, Heatons Street, Leyland PR25 2ZH, telephone 07827 857703, email steve.b@craftsmans.eu, or use our contact form. You may complain to the Information Commissioner’s Office, telephone 0303 123 1113. This notice should be updated when processing details are confirmed or change. Last updated: 4 November 2026.